Installation Company ERP / CRM

The Business Pilot Barometer...

The great giveaway?

…offers a monthly analysis of the key trends defining window and door retail. It draws on real industry data collated by Business Pilot, the cloud-based business management tool developed by installers for installers.


Neil Cooper-Smith, Senior Analyst, Business Pilot:

The latest Business Pilot Barometer shows that the market for windows and doors remained buoyant this month with sale activity up 10% on January, which itself recorded a 34% increase on December.
This indicates the current strength of the market, albeit still down year-on-year.

A comparison between February 2020 and 2021, shows a drop of 30% for example, however, it is important to note that sales figures February 2020 were recorded pre-COVID and without the complexities of doing business in Lockdown.

Lead generation is in this sense, a more accurate measure of market performance. Leads in February this year remained high, holding steady at 111% up in February compared to December. Drawing a comparison for the same month in 2020, leads were down – but this time by only 9%.

We’d argue against the backdrop of continuing restrictions, and a level of uncertainty which wasn’t present this time last year (albeit COVID-19 was looming on the horizon), the industry has reason to be optimistic about its prospects in the coming months.

And with pledges from the Chancellor Rishi Sunak in today’s budget [3/3/21] to extend the Stamp Duty Holiday to the end of June from April in line with the easing of Lockdown restrictions; as well as a commitment to under-write mortgages for first-time buyers of up to 95% of their purchase costs, the housing market can be expected to remain on an upward trajectory.

This was evidenced last month when the average price of a home rose by 0.7% to £231,068 according to Nationwide, the highest on record, more than reversing January’s 0.2% drop. This took the annual growth rate to 6.9% from 6.4%.

With a first tranche of Stamp Duty housing transactions on schedule for the April deadline and another expected to follow in June, we believe demand for home improvement will remain high through to Q3 at the very least.

The shift away from city centre living to larger semi-rural properties, also points to potential opportunities in home improvements.

The success of these policies is dependent on the UK’s wider economic prospects, but these too, appear to remain positive.

The extension of Furlough to September this year in the Budget is likely to further boost consumer confidence – something already up at minus 23.0 in February, compared to January’s minus 28.0. This makes February’s result the best performance since March 2020, buoyed by the rapid vaccine rollout.

This is one of the defining anomalies of the pandemic. Despite the largest contraction in the economy for 300 years (10%), and significant job losses, the wheels of the economy despite a number of ‘shudders’ have in most areas kept turning.

As part of his budget address Sunak predicted 4% growth in GDP this year, and forecast 7.3% next year – which, with continuing high levels of activity points to continuing demand for home improvements!

About Business Pilot

Business Pilot is a powerful CRM, which mobilises the power of cloud-based technologies, to give installers complete visibility of each and every element of their operation from leads and conversions to job scheduling, cost of installation, service calls, and financial reporting.

Accessible across all devices, from desktop to phone, it supports installers in running their businesses more profitably.

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