What makes a great installer CRM? 112 businesses told us
At the end of last year we ran a customer survey featuring 15 questions, which covered everything from favourite features to how often they want
24th June 2026
Business Pilot is built on a foundation of continuous development. By focusing on future operational needs, the platform remains at the forefront of installation management technology.
This commitment is reflected in our regular presence across the industry press and the Business Pilot Barometer, which provides essential market data to the wider sector.
Explore the latest news and industry updates below.
At the end of last year we ran a customer survey featuring 15 questions, which covered everything from favourite features to how often they want
Business Pilot has launched a new feature developed in response to customer feedback, giving installers greater visibility and control over commercial, multi-site and multi-phase projects
Business Pilot will be demonstrating how its market leading CRM software can help installers maximise margin and improve customer experience, despite challenging market conditions. Rising
When Business Pilot announced its sponsorship of Stanground Cardea Sports FC’s U14 Purples at the start of the 2025/26 season, our Managing Director, Elton Boocock,
In a market defined by tighter margins, fewer enquiries and more discerning customers, installers are under increasing pressure to make every opportunity count. We report.
Business Pilot has released the latest edition of its free industry white paper, offering installers fresh insight into the realities shaping today’s market, and revealing
By Simon Jarman FCMA Founder & CEO – Clever Bean Accounting If you run a window, door, or glazing business, you probably know the feeling:
Business Pilot, the specialist CRM platform built for installers by installers, is proud to announce its sponsorship of the latest UK Consumer Fenestration Trends Report
Business Pilot has launched an Assure Self Certification Export Template, enabling installers to register their work with Assure accurately and efficiently. This new integration simplifies
Business Pilot is marking one year of Blink Payment inside its CRM platform – a year defined by continuous updates, customer-led innovation, and a measurable
We understand installation businesses, and running one is more than just getting jobs done. You are scheduling teams, managing suppliers, watching costs and making sure
Business Pilot has introduced a new SMS feature within its CRM system, giving installers a faster, more reliable way to keep in touch with their
