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Business Pilot opens thousands more integration possibilities with latest Open API development

Business Pilot, the industry-leading CRM and business management system for installers, now has almost unlimited CRM integration opportunities thanks further development of its Open API.

The latest system development allows any third-party software with an API to directly link with the Business Pilot system, including manufacturing and supplier ordering platforms, VOIP systems, quoting tools and customer communication platforms, including WhatsApp & SMS.

“This upgrade to our Open API is a game-changer,” said Ryan Schofield, Technical Director at Business Pilot. “We already have several direct integrations with commonly used platforms such as Tommy Trinder, Windowlink and Xero. But with this Open API upgrade, virtually any other system with an API can integrate with our system, giving Business Pilot users the option to connect their preferred software.

“Data transfers happen in real-time, as opposed to at scheduled intervals, reducing delays and ensuring seamless automation between Business Pilot and other software tools. And we have increased the number of ‘endpoints’ available via the API to enable the updating of POs, invoices, service calls, quote information, sales values, and quote documents by connected tools.”

For any businesses who do not have access to an experienced developer to support Open API set-up, they can use Zapier, a software bridge platform that simplifies the integration process.

Installers will have the opportunity to see first-hand how Business Pilot’s CRM is transforming businesses, with live demonstrations of the Open API and other powerful features, at the FIT Show 2025.

“Installers can now automate tasks in ways they never thought possible. We encourage everyone to visit our stand, experience the system in action, check out our CRM integrations and discover how they can take their business to the next level,” Ryan concluded.

The FIT Show 2025 takes place at the NEC Birmingham from 29th April – 1st May 2025, and Business Pilot will be on Stand G38.

You can get free VIP FIT Show tickets when you click on this link.

Try Business Pilot for Free

As part of our free trial, we will send a whole series of how to videos to help you get to grips with the Business Pilot Installation company CRM system. Because the system is much more than a regular CRM, we are even on hand to talk you through how other installation companies are using Business Pilot as a business improvement system. If you would prefer to book a call with an existing user before the trial, call us on 0333 050 7506 or use the live chat facility.

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