To Do This:
- Select the edit icon beside the Service Call.
- Scroll down and enter a Resolution For Call.
- Select whether the customer has signed this off and no further action is required. Please note, you must tick No Further Action required box for the Service Call to close.
- Select ‘Update’ when completed.
- If you scroll across, you will notice the Status will change to Closed.
Thank you for watching our how-to video on How To Close a Service Call, for more information and access to our free trial please visit our website https://businesspilot.co.uk
