One-size-fits-all CRMs simply don’t work for alarm installers. We know this because we run installation companies ourselves. That’s why we built Business Pilot — a purpose-built alarm company CRM software designed specifically for the needs of alarm and security system installers.
Today, more and more installers rely on Business Pilot as their all-in-one alarm business software. If you’re ready to run your company more efficiently, it’s time to see what makes Business Pilot different.
Run a Better Alarm Installation Company
There are plenty of alarm company CRM systems and digital tools on the market. Some handle customer data, others focus on scheduling or reporting, but very few bring everything together.
Business Pilot fills that gap by acting as a complete alarm company service software platform. Whether you call it CRM, business management software, or ERP, Business Pilot helps you manage every area of your alarm installation business from one central system.
We continuously work with our customers to understand their day-to-day challenges. When we identify opportunities to improve efficiency, consistency, and profitability, we build solutions directly into our security alarm company software — ensuring the system evolves alongside your business.
The best way to understand the value of Business Pilot is to explore it yourself through our free trial or a guided demo. In the meantime, here’s why alarm installation companies choose our platform. Business Pilot is designed specifically for installers, offering a practical combination of CRM, scheduling, and financial management tools. This purpose-built alarm software helps you stay in control from initial enquiry through to installation, service, and aftercare.
Everything starts with lead management. Business Pilot connects directly to your website so you never miss an inbound enquiry. Each contact record gives you a full view of that customer’s history, including leads, quotes, and contracts.
While lead tracking is standard in many systems, Business Pilot stands out in how it converts leads into signed contracts and retains all critical information throughout the process. Our sales management reporting is designed specifically for alarm installation companies, making it easier to track performance and forecast workload.
Your sales team can also use the FREE mobile app while out in the field. Images, notes, and voice recordings sync instantly, giving managers real-time visibility before reps even return to the office. This makes Business Pilot ideal security system installer software for modern teams.
For many alarm companies, the real challenge begins after a contract is won. Managing materials, schedules, and installation timelines can quickly become complex.
Business Pilot simplifies this with powerful scheduling and workflow tools. Based on the installation duration, the system generates job “cards” that appear on an interactive schedule board. This gives you a clear overview of all installations at a glance.
Need to extend an installation or explain a delay? Simply update the card with a reason. This level of control transforms how alarm companies manage their workload and reinforces Business Pilot as a complete alarm business management solution.
Our status progression feature allows you to map your internal workflows directly into the system. This ensures every lead, contract, and installation follows the same proven process.
You can instantly see where jobs are progressing smoothly, or where they’re getting stuck. Automated actions, such as sending emails at key stages, reduce admin and improve consistency.
Surveyors and installers are fully integrated too. Using the free mobile app, teams can access the exact documents and job details they need on site. App visibility is controlled through document tagging, and scheduled appointments automatically appear on their devices.
Business Pilot also handles remedials, service calls, guarantees, and ongoing customer records, making it a reliable alarm company service software solution for both installations and aftercare.
You can run detailed financial reports, manage invoicing, and export data seamlessly to your accounting system. We also offer billing software for alarm companies functionality through integrated reporting and exports, helping you stay on top of cash flow and profitability.
Your subscription includes unlimited postcode lookups, unlimited document and image storage, and unrestricted access for your entire team. You’ll also receive industry-leading support, including extensive help videos and a 24/7 online knowledge base.
Business Pilot is trusted by installers as a dependable security alarm company software solution built to support long-term growth.
Rakeem Porter-Young, Director at Signature Home Improvements talks about why he upgraded from using spreadsheets & shared folders to Business Pilot.
Business Pilot’s alarm company CRM software is designed to meet the specific needs of alarm installation companies. It features tailored lead management, connecting directly to your website to capture every inbound lead and maintaining detailed contact records. Our CRM also specialises in converting these leads to contracts, with sales management reporting specifically designed for alarm installation businesses. Additionally, the system includes a free mobile app for the sales team, enabling them to send real-time updates, images, and voice notes directly to the CRM software.
Our software is tailored for alarm companies needing a CRM software to help improve efficiency by streamlining lead-to-contract processes, enhancing sales reporting, and enabling real-time communication and updates through a mobile app. This ensures that leads are effectively managed, contracts are efficiently processed, and communication between field teams and management is seamless, enhancing overall operational efficiency.
As part of our free trial, we will send ‘how to’ videos to help you get to grips with the Business Pilot Installation company CRM system. Because the system is much more than a regular CRM, we are even on hand to talk you through how other installation companies are using Business Pilot as a business improvement system. If you would prefer to book a call with an existing user before the trial, call our sales team on 0333 050 7506 or use the live chat facility.
