Installation Company ERP / CRM

Glazing Innovation Roundtable

Hosted by Business Pilot & VBH GB Ltd

The inaugural Glazing Industry Innovation Roundtable was held on Tuesday 10 October 2023 and brought together industry leaders from across the supply chain to discuss innovation in the window, door and glazing sector.


Elton Boocock, of Business Pilot and Simon Monks of VBH GB Ltd, were joined by Ryan Breslin of Cherwell Windows, Ryan Schofield of Thames Valley Windows and Jay Patel from London-based fabricator, Everglade Windows.

Marc Henson, of Kubu Smart Security (who collaborate on a smart hardware range with VBH GB Ltd) was also present, alongside Darren Pusey of Winmac UK machinery and Greg Beachim of First Degree Systems / Cyncly.

The event was chaired by Nathan Bushell of Lasco PR & Marketing and Sophie Stevens from Total Installer & Total Fabricator magazines was also present.

The Focus

Digital innovation in the glass and glazing industry was the focus for the discussion, which was structure around these key questions:

  • How relevant is digital innovation, or do we do it for innovation’s sake?
  • Where are the opportunities for digital innovation in the glass and glazing industry?
  • Do we tend to ‘borrow’ innovation from other sectors? Lack of our own innovators?
  • How far have we come in the last five years? Does digital innovation make a significant impact on business success?
  • What is the situation now? How do we compare to other industries?
  • What should we expect to see in the next five to ten years?

The Findings

After a lively discussion, there were some key highlights from the day. The first, which was agreed by everyone present, was that as an industry we need to collaborate and be more open in order to drive innovation and have more seamless integration.

This ultimately leads to improved user experience and it was agreed that if you are not adding value to the consumer, or the installer, it may be that you are innovating for innovation’s sake.

The third – education. For the industry, for the consumer, educating everyone on the products of innovation is how we drive uptake and change mindsets.

Get The Full Story

Enter your details here to download the Glazing Innovation Roundtable White Paper.

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Get Involved

We would love to hear your thoughts on innovation in the industry! Please send any comments to Elton.boocock@businesspilot.co.uk.

We will be hosting more roundtables in the near future – if you would like to join us, please email lauren.doyle@businesspilot.co.uk to request your seat at the table.

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As part of our free trial, we will send a whole series of how to videos to help you get to grips with the Business Pilot Installation company CRM system. Because the system is much more than a regular CRM, we are even on hand to talk you through how other installation companies are using Business Pilot as a business improvement system. If you would prefer to book a call with an existing user before the trial, call us on 0333 050 7506 or use the live chat facility.

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