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Getting to know you – Matthew Gaskin

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Since Business Pilot is all about the Business Pilot Community, we thought it would be good to share a little about the team behind Business Pilot. This month, its Matthew Gaskin (Matt).

Matt’s role at Business Pilot is to meet people that are interested in the system and walk/talk them through it. Obviously, he is always hoping it is a good match for their business needs, but the key is that he’s trying to make sure a good fit, where the installation company in question will get a lot of benefit from Business Pilot, like our existing users do. That’s how we have built such a strong community of users.

Matt Joined Business Pilot in June 2020. He had worked in the glazing industry for 15 years at a national brand. That is really important for us all at Business Pilot. After all, it is the system that has been built for installers, by installers. Matt had worked at many different levels from contact centre, business development and sales manager, so his experience really helps not only ourselves, but the rest of the community since he knows firsthand the benefits of a systemised approach to sales within installations.

My favourite Business Pilot feature has got to be the schedule board. We have not tried to over complicate the scheduling process but we have added some great features such as purchase order delivery status to the job card, which hugely benefits the users when scheduling an installation.

Says Matt.

Outside of Business Pilot, Matt likes spending time with his family and watching his children play grassroots football. He also coaches his sons Under 8’s football team.

He is typically the first person you would meet on your journey with Business Pilot, given his role in business development. That also makes him an ideal contributor to the ongoing development of the system because he gets to hear from lots of installers, the unique way they go about running their own installation company.

Try Business Pilot for Free

As part of our free trial, we will send a whole series of how to videos to help you get to grips with the Business Pilot Installation company CRM system. Because the system is much more than a regular CRM, we are even on hand to talk you through how other installation companies are using Business Pilot as a business improvement system. If you would prefer to book a call with an existing user before the trial, call us on 0333 050 7506 or use the live chat facility.

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