Running a small business comes with countless challenges, from managing leads and sales to keeping customers happy and your team aligned. That’s where our small business CRM comes in. Designed specifically with small businesses in mind, our CRM software helps you organize your contacts, automate repetitive tasks, and nurture customer relationships, so you can focus on what really matters: growing your business.
Managing jobs, clients, and operations shouldn’t be chaos—and with Business Pilot, it isn’t. Built by installers for installers, our CRM does more than manage contacts. It streamlines your entire workflow, boosts team communication, and helps you deliver standout service every time.
While other large scale corporate CRMs try to fit every business, or tools only solve one piece of the puzzle, Business Pilot brings everything together in one powerful platform. Call it a CRM, business management tool, or even ERP—it’s designed to run your whole plumbing business better.
We don’t guess what plumbers need—we ask. Then we build. The problems you face daily are the same ones we’ve faced ourselves, and when we find a smarter way to solve them, we bring those solutions straight to you.
A Customer Relationship Management (CRM) system is a powerful tool that centralizes all your customer data, communications, and sales activities. Unlike complex, enterprise-level solutions, our small business CRM is intuitive and affordable, making it the perfect fit for startups, freelancers, and growing companies alike.
Our small business CRM is a comprehensive software solution that integrates various business processes and functions within your organisation. Our system streamlines our operations and allows us to efficiently manage everything from inventory to production to sales.
How Our Small Business CRM Helps You Grow
By organising your customer data and automating key sales and marketing activities, our CRM frees up your time so you can focus on delivering great products and services. With better insights and improved communication, you’ll build stronger relationships, increase customer satisfaction, and ultimately grow your revenue.
Remi Gruszka, National Sales Manager for Smart Vision Systems, explains how Business Pilot became central to their operations.
As part of our free trial, we will send ‘how to’ videos to help you get to grips with the Business Pilot Installation company CRM system. Because the system is much more than a regular CRM, we are even on hand to talk you through how other installation companies are using Business Pilot as a business improvement system. If you would prefer to book a call with an existing user before the trial, call our sales team on 0333 050 7506 or use the live chat facility.