New Progression Triggers, SMS Reminders and more

Our January 2026 update introduces a series of refinements focused on the reduction of manual administrative tasks. These enhancements centre on the background automation of workflow processes, including the systematic routing of tasks and the standardisation of customer communication via SMS. By further extending the capabilities of Status Progression and the Open API, the system […]
Sales & Fitter Commissions

We know this has been a highly requested feature, and we are excited to deliver a quicker, easier solution for managing Sales and Fitter Commissions using dedicated Job Cost types. While we have been keen to develop this for some time, we wanted to ensure the release was not only functional but well designed and […]
Fast Create Lead & Contact, plus Fast Invoice and SMS Automatic Reminders

We’re happy to announce our latest system update, focused on enhancing your daily productivity, and streamlining critical sales and operational workflows. This release introduces powerful new features designed to reduce clicks, eliminate redundant data entry, and automate routine tasks. You will find that key processes, from capturing new leads and setting up contracts to managing […]
Stock Report Update, Inactive Invoice Types, Password Toggle and more

This update is focused on making your business life easier by introducing highly requested changes in reporting, invoicing, security, and more.
BPsite v2.11.1 App Update

We’re pushing out an essential update to the BPsite App (v2.11.1) designed specifically to make life easier for your onsite teams. This release brings reliable navigation for every job. Click here to download from the App Store, or here to download from Google Play Store. iOS Map Navigation Accuracy We have resolved an issue affecting […]
BPsite App v2.10 Update

We are excited to announce a powerful new update to the BPsite App (v2.10), packed with features designed to simplify communication and create better site documentation. Our goal is to ensure your field teams have all the information they need, right when they need it. Add Notes Directly to Images You can now add descriptive […]
Blink Virtual Terminal, Image Updates, Faster FENSA Registration and Now See ‘Job Description Note’ For All Appointments

Your insights are central to how we build Business Pilot. We are delighted to share a powerful new set of features and enhancements, all directly shaped by the feedback we receive from our valued customers. These tools introduce new capabilities in lead management, data clarity, and payment processing. Explore the sections below to learn how […]
Schedule Board Enhancements, Fitting Day Tracking, and Reporting Upgrades
We had so many great updates these last few days, we had to split them up to make it easier to explore. As always, your feedback has shaped what’s new, from small tweaks to bigger features, all designed to make your day-to-day smoother. Here’s what’s in this update: PO Status Within Schedule Board Updates to […]
Blink Pay, BPSign, Lead and Open AI Updates, along with new Document Importer

We’re always listening to your feedback, and this week’s update is packed with improvements inspired by your ideas. Whether it’s a small tweak or a new feature, each change is designed to make your day-to-day smoother and more efficient. This release includes several updates. To help you find what matters most, use the links below […]
New SMS Feature

It’s one we’ve all been waiting for! Our SMS feature is now live in the Business Pilot system. Whilst it’s a great tool for communicating with customers, the way this feature has been integrated throughout the system means it’s not just a messaging tool. It’s automated appointment reminders for sales visits, surveys and service calls; […]
Task Notification Emails, Open Task Indicator Column, Set Default Contract Pipelines for Each Lead Pipeline & Assure Export Template

As well as adding BPsign and Blink Payment links to the BPsite App, our team have been hard at work with this new series of small but powerful system updates. Here’s what’s new in Business Pilot… Task Notification Emails Previously, the only way you were notified that a task had be assigned to you by […]
Important BPsite Update: Log-in Credentials Upgrade

The BPsite App has had a major update – ALL BPsite App users MUST have the most recent version of the App (v2.8.5) on their device to be able to log-in. In 2024, we introduced single sign-on (SSO) for Business Pilot customers who use Microsoft Business (Office 365) accounts, and upgraded our login with an […]